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Frequently asked questions about our caravan

  • Where can the caravan be driven?
    All our caravans can be driven throughout the entirety of Norway, Sweden and north-western Finland.
  • Where can I pick up and drop off the caravan?
    All pickup/delivery locations are listen on the caravan page.
  • How many kilometers are included in the rental?
    2000km are included per week/per rental. For rentals shorter than one week, there is a limit of 250 km per day. If you exceed the daily limit, there is an additional charge of 3 NOK/km.
  • How do I book my vehicle?
    Booking with Aspa Vanjoy is easy! Just follow these 4 easy steps for an immediate quote and get your Vanjoy adventure started today. Step 1 Getting started is easy. You can find the link to the booking page "make a booking" on the top right corner of our homepage. Choose the pickup and delivery dates you require for your trip. Select how many beds/seats you require. Choose from the vehicles available and click next. Step 2 Choose from 3 different pickup/drop off locations. Select any extras you might need such as bed linen/towels/children's car seats/BBQ grills and click next. Step 3 Have a read through of our comprehensive price breakdown/deposit scheme/insurance information and click next. Step 4 We will need your personal and contact information. Make sure to fill everything out completely. Carefully read through all the terms and conditions and agreement tabs. Now you're ready to click “Confirm” and book.
  • What is included in the rental price?
    We include the following: Limited liability insurance. 24/7 breakdown service Full set of pillows/duvets to meet your requirements. Full set of tableware incl plates/cutlery/glasses alongside basic cooking utensils. A set of 4 camping chairs and a table. 2 propane tanks (1 guaranteed to be full) Bike racks fitted as standard.
  • What is NOT included in the price?
    Extra Insurance Extra Drivers Bed linen such as pillow/duvet cases Equipment and accessories such as child seats, bicycles. Fuel. Highway/private tolls.
  • Im at the airport. How do I find the campervan?
    Once your booking is confirmed you will receive an email with an attached video guide answering all your questions on pickup/drop off! All our vans are parked in secure long term parking at the airport to make your experience as hassle free as possible.
  • I am unsure about the campervan features, is there a guide to help?
    Once you have made your booking you will recieve an email with an attached video that explains all the features of the van. We go through every aspect of the van so you can kick back, relax and enjoy your trip.
  • What happens if i need to cancel my reservation?
    In case of rental cancellation, a fee of €350,- will be charged and will be deducted from the paid deposit. If the cancellation occurs less than 30 days before departure, the fee will be 50% of the agreed rental if the tenant does not find a new tenant. If the cancellation occurs less than 7 days before departure, the full rental must be paid if Aspa Norge AS does not find a new tenant.
  • I'm unsure which vehicle is best suited to my needs, is there anyone who can help me with this decision?
    Absolutely! At Aspa Vanjoy, we understand that choosing the right vehicle for your needs is essential. Our team of experienced and knowledgeable staff members are more than happy to assist you in making the best decision for your upcoming trip. Feel free to reach out to us for personalized assistance in selecting the perfect vehicle for your next adventure with Aspa Vanjoy.
  • What do i need to remember before dropping off the vehicle?
    When you drop off your vehicle, you need to: We have a mandatory cleaning charge for all our vehicles but please ensure you return the vehicle in the same state you received it. Take out the trash. Fill up the fuel tank and ensure the battery is fully charged. Fill up the clean water tank. Empty the toilet. Empty the grey water tank. Collect all of your personal belongings
  • What happens if i break down?
    All our vans come with 24/7 Roadside assistance.
  • Can I bring my pet?
    Aspa vanjoy has a strict no animal and no smoking policy, this is to ensure the continued cleanliness of our vehicles and minimise the risk associated with pet allergies.
  • Is there anywhere i shouldn't drive/set up camp?
    We want you to enjoy your adventure but please stick to Norway, Sweden and North-Western Finland only. In addition it is forbidden to use the campervan for festivals.
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